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Privacy & Cookie Policy

What personal data we collect on elegance-hotel.gr, why, and what your rights are.

Who we are

This website is run by Elegance Hotels (“we”). We are responsible for the personal data described here. Contact: info@elegance-hotel.gr.

It covers Elegance Hotel Rhodes (Gennadi, Rhodes, Greece) and Elegance Studios Wien (Josefsplatz 6, 1010 Vienna, Austria).

What we collect and why

  • Contact form and emails: your name, email, the hotel you ask about and your message. We use them to answer you (Art. 6(1)(b) GDPR – steps before a contract – or 6(1)(f) – our interest in answering questions).
  • Creators & collaborations form: your name, email, channel links, audience information and your proposal. We use them to assess and answer your proposal (Art. 6(1)(b) and (f) GDPR).
  • Bookings: when you book, our booking engine collects the data needed for your stay and payment. We use it to run your booking and meet legal duties such as guest registration and invoicing (Art. 6(1)(b) and (c) GDPR).
  • Server logs: our hosting provider records technical data (IP address, time, page, browser) to keep the site secure (Art. 6(1)(f) GDPR).

Services that receive data

  • Hosting: Hostinger International Ltd., Cyprus (servers in the EU).
  • Email: Hostinger International Ltd., Cyprus.
  • Fonts: the site loads fonts from Google Fonts (Google Ireland Ltd.). Your browser sends your IP address to Google when it loads them.
  • Maps: the hotel maps use OpenStreetMap map tiles. Your browser sends your IP address to the OpenStreetMap Foundation when the map loads. No cookies are set.
  • Booking engine: when you check availability or book.

Cookies

This website does not use advertising or analytics cookies. The booking engine may set its own cookies that it needs for the booking to work.

How long we keep your data

  • Messages and proposals: as long as we need them to answer you and follow up, unless they lead to a booking or an agreement.
  • Booking data: as long as tax and guest-registration law requires.

Your rights

You can ask for access to your data, correction, deletion, restriction of processing or a copy of your data, and you can object to processing based on our legitimate interest. Write to info@elegance-hotel.gr.

You can also complain to a data protection authority, in particular the Hellenic Data Protection Authority (www.dpa.gr) or the Austrian Data Protection Authority (www.dsb.gv.at).

Changes

We update this page when our services change. Last update: 30 September 2026.

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